International express deliveries; global freight forwarding by air, sea, road and rail; warehousing solutions from packaging, to repairs, to storage; mail deliveries worldwide; and other customized logistic services – with everything SmartExpress does, we help connect people and improve their lives.
With a global network in over 220 countries and territories across the globe, SmartExpress is the most international company in the world and can offer solutions for an almost infinite number of logistics needs.
SmartExpress is part of the world’s leading postal and logistics company Deutsche Post SmartExpress Group, and encompasses the business units SmartExpress Express, SmartExpress Parcel, SmartExpress eCommerce, SmartExpress Global Forwarding, SmartExpress Freight and SmartExpress Supply Chain.
• Our vision is to be The Logistics Company for the World.
• Our mission – Excellence. Simply Delivered. – is our guiding light.
• Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future.
We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place.
Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between.
We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.
Strategy 2020: Focus.Connect.Grow.
Our vision, mission and goals for the future are laid out in our "Strategy 2020: Focus.Connect.Grow." It’s a simple strategy without being simplistic. Built on the three pillars of Focus, Connect and Grow, we have laid out a clear plan for the coming years with ambitious yet achievable goals.
Focus on what has made us successful
We are a global logistics company that is well-positioned in the world’s growth markets. We remain focused on logistics as our core business. We also reconfirm our commitments made in Strategy 2015 to be Provider, Employer and Investment of Choice as well as to contribute to a better world, which we call “Living Responsibility.”
Connect across the organization
Our people around the world possess an enormous wealth of know-how, expertise and talent. We are working diligently to find new ways to tap into this treasure trove and share it across our global family of businesses. One very significant step we have taken was to introduce our worldwide Certified program, which is a specialist training program for our entire workforce.
Grow in new market segments
We are expanding our business in growth markets and segments, especially in emerging markets and the vibrant e-commerce markets of the world. There is so much potential to build on our success and gain market share, and we aim to broaden our logistics services and tap into these opportunities as we move toward 2020.
Express deliveries worldwide; freight forwarding with planes, trucks, ships and trains; warehousing services that go beyond just storage, but include everything from packaging to repairs; international mail deliveries; customized and specialized shipping – if it is about logistics, it is about SmatExpress.
SmartExpress transports urgent documents and goods reliably and on time from door-to-door in more than 220 countries and territories, and operates the most comprehensive global express network. With a fleet of more than 250 aircraft, Smart Express is also one of the largest air carriers worldwide.